---
title: "Business Contact & Inquiry AI Agent Template | TheDouble"
description: "The Business Contact & Inquiry AI Agent is designed for small businesses to automate customer support and inquiry handling with a structured questionnaire."
url: https://thedouble.ai/agent-templates/business-contact-and-inquiry-ai-agent
---

Agent template

# Business Contact & Inquiry AI Agent Template

The Business Contact & Inquiry AI Agent is designed for small businesses to automate customer support and inquiry handling with a structured questionnaire and conditional routing, making it an essential AI business agent.

[Use This Template](https://thedouble.ai/auth/signup) [All templates](https://thedouble.ai/agent-templates)

## About this Business Contact & Inquiry AI Agent Template

The Business Contact & Inquiry AI Agent template helps small businesses streamline their customer support and inquiry handling process. By using a structured questionnaire to collect information and conditional routing to respond accordingly, this AI business agent saves time and increases efficiency. With integrations like Google Sheets and Gmail, it logs customer interactions and sends follow-up emails, making it a valuable tool for businesses looking to improve their customer support. The Business Contact & Inquiry AI Agent template is designed to be a ready-to-use solution for small businesses, providing an easy way to automate their customer support and inquiry handling.

### Common Use Cases for this Template

Customer Inquiry Handling

Automate customer support with a structured questionnaire

Business Contact Automation

Route inquiries to the right team or department

Support Ticket Routing

Log customer interactions in Google Sheets for easy tracking

Lead Qualification

Send follow-up emails to customers to ensure timely responses

### What's included in the Business Contact & Inquiry Agent Template

-   Automates customer support with a structured questionnaire
    
-   Routes inquiries to the right team or department
    
-   Logs customer interactions in Google Sheets
    
-   Sends follow-up emails to customers
    
-   Escalates complex issues to human support agents
    

### Frequently asked questions

**Who is this template for?**

This template is designed for small businesses looking to automate their customer support and inquiry handling process.

**How does the template handle complex customer inquiries?**

The template uses conditional routing to respond to customer inquiries based on their input, ensuring that complex issues are escalated to human support agents when necessary.

**Where are customer interactions logged?**

Customer interactions are logged in Google Sheets, making it easy to track and analyze customer support data.

**Can I customize this template to fit my business needs?**

Yes, this template is fully customizable. After installing, you can edit almost anything, including questions, routing, messages, and allowed integrations, to fit your specific business needs.

**How do I install and use this template?**

To install, click 'Use this template' on the template page or find it in the Templates section of the Workflows tab, then install onto your Double. After installation, open the template in Workflows to adjust settings before going live.

Details

Type

Intake & Form AI Agent

Category

Business Operations

Setup time

<3 minutes

Price

Free

How to set up

1.  Install the template
    
    Click the 'Use this template' button to install the Business Contact & Inquiry AI Agent template
    
2.  Configure the questionnaire
    
    Customize the questionnaire to fit your business needs
    
3.  Connect your Google Sheets account
    
    Link your Google Sheets account to log customer interactions
    

Ready to deploy?

Install this template to start automating your customer support

[Use This Template](https://thedouble.ai/auth/signup)

## Similar Agent Templates

-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Agriculture Business AI Agent Template](https://thedouble.ai/agent-templates/agriculture-business-ai-agent)
    
    The Agriculture Business AI Agent routes customer inquiries with a structured questionnaire, escalating issues to the right team member and logging interactions in Google Sheets, making it an AI customer support agent for small agriculture businesses.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Consulting Engagement Intake AI Agent Template](https://thedouble.ai/agent-templates/consulting-engagement-intake-ai-agent)
    
    The Consulting Engagement Intake AI Agent lets small businesses streamline their customer intake process with a conversational flow, using an AI intake agent to collect required fields and log submissions to Google Sheets.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Contact Information Collection AI Agent Template](https://thedouble.ai/agent-templates/contact-information-collection-ai-agent)
    
    The Contact Information Collection AI Agent automates customer data collection through a conversational interface, making it easy for small businesses to manage customer inquiries.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Customer Callback Request AI Agent Template](https://thedouble.ai/agent-templates/customer-callback-request-ai-agent)
    
    The Customer Callback Request AI Agent helps small businesses automate customer support by collecting callback requests and routing them to the right team, ensuring timely follow-ups.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [File & Document Upload AI Agent Template](https://thedouble.ai/agent-templates/file-and-document-upload-ai-agent)
    
    The File & Document Upload AI Agent enables small businesses to collect and store customer files securely, automating support with an AI customer support agent.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [General Data Collection AI Agent Template](https://thedouble.ai/agent-templates/general-data-collection-ai-agent)
    
    The General Data Collection AI Agent collects customer data through a conversational interface, streamlining support and logging interactions in Google Sheets for easy tracking.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Website Design Questionnaire AI Agent Template](https://thedouble.ai/agent-templates/website-design-questionnaire-ai-agent)
    
    The Website Design Questionnaire AI Agent is a digital marketing AI solution that streamlines client intake for small businesses, using a structured questionnaire to collect requirements and route them to Google Sheets for easy access.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Client Call Log & Notes AI Agent Template](https://thedouble.ai/agent-templates/client-call-log-and-notes-ai-agent)
    
    The Client Call Log & Notes AI Agent enables customer support teams to collect client information and log call notes efficiently, streamlining their support process with an AI customer support agent.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Client Discovery Questionnaire AI Agent Template](https://thedouble.ai/agent-templates/client-discovery-questionnaire-ai-agent)
    
    The Client Discovery Questionnaire AI Agent collects client information through a structured questionnaire, streamlining the intake process for small businesses.
    
    Use Agent
    
    Learn More →
    
-   Client-facing
    
    [Customer Support](https://thedouble.ai/agent-templates?category=Customer%20Support)
    
    ##### [Construction Project Request AI Agent Template](https://thedouble.ai/agent-templates/construction-project-request-ai-agent)
    
    The Construction Project Request AI Agent helps real estate agents and property managers streamline customer support and project intake by collecting project details and routing requests efficiently, making it an essential AI real estate agent for modern property businesses.
    
    Use Agent
    
    Learn More →