---
title: "Shopify tool: store answers for every shopper | The Double"
description: "Connect Shopify so your Double can look up products and orders and answer shoppers accurately, any time."
url: https://thedouble.ai/platform/shopify
---

1.  [Home](https://thedouble.ai/)
2.  [Tools](https://thedouble.ai/platform/tools)
3.  Shopify

Tool · Shopify

# Store answers, straight from Shopify.

Connect your Shopify store and your Double can look up products and orders, so shoppers get accurate answers any time.

Rolling out in phases.

[Build your Double](https://thedouble.ai/auth/signup)[See all tools](https://thedouble.ai/platform/tools)

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Your channels Your tools

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## How it works _in a conversation._

One example conversation.

**Tools**Connect an app, then set its permissions.

**Shopify**Look up products and orders from your store.E-commerce_Rolling out_

-   Look up products
-   Look up orders
-   Only what you allow

For every action you choose who can trigger it (nobody, only you, or you and visitors) and whether it asks first. Destructive actions stay locked.

**Maya’s Double**Online

_Shopper_

Where’s my order #1042?

Looked up in Shopify · Order #1042

_Your Double_

It shipped yesterday and should arrive Thursday. Here’s the tracking link.

## What your Double does _with your store._

### Order status

Your Double tells shoppers where their order is.

### Product questions

Your Double answers about sizes, materials and colours.

### In stock or not

Your Double checks availability before answering.

### Comparing products

Your Double explains the difference between two items.

### Support for your team

Your Double looks up an order when a teammate asks.

### Store details for you

Your Double finds what you need away from the admin.

## You stay in control.

Audience

### Who can trigger it

Nobody, only you, or you and visitors.

Ask first

### Ask first or run

Run on its own or wait for your OK.

Actions

### Destructive actions locked

Deleting and overwriting stay off.

Accounts

### Up to five accounts

Pick one as the default.

## Get started in _three steps._

1.  STEP 1
    
    ### Connect Shopify
    
    Connect it once in Tools.
    
2.  STEP 2
    
    ### Set who can trigger it
    
    Nobody, only you, or you and visitors.
    
3.  STEP 3
    
    ### Ask first or run
    
    Choose per action.
    
4.  STEP 4
    
    ### Let your Double use it
    
    It uses Shopify when it helps.
    

[Build your Double](https://thedouble.ai/auth/signup)[See all tools](https://thedouble.ai/platform/tools)

## You might have some questions

**Is Shopify available now?**

Shopify is rolling out. The actions available to your Double may grow over time.

**What can my Double do with Shopify?**

Look up products and orders so it can answer shoppers and your team accurately.

**Can I limit what it sees?**

Yes. Like every tool, you choose what your Double may access.

**Is my data used to train AI models?**

No. Your data and conversations are never used to train AI models.

## Answer every shopper, any hour.

Build your Double and connect Shopify as it rolls out to you.

[Build your Double](https://thedouble.ai/auth/signup)