BENEFITS
Built to Make Internal Training Actually Work
Help employees learn faster, reduce repeated questions, and make your SOPs, playbooks, and onboarding material useful in everyday work.
Questions before you build your Internal Training Agent?
Understand how your Internal Training Agent works, what it can be trained on, and how employees can use it every day.
What is an Internal Training Agent on TheDouble.ai?
An Internal Training Agent on TheDouble.ai is a conversational agent trained on your SOPs, playbooks, policies, onboarding material, and internal docs. Employees can ask it questions, learn processes, find resources, and get guidance without waiting for a manager or trainer.
How is this different from storing docs in Notion, Drive, or Confluence?
Docs are useful only when employees can find and understand them. Your Internal Training Agent turns those documents into answers, explanations, walkthroughs, and training conversations your team can use while working.
Can it help with new hire onboarding?
Yes. You can train it on onboarding docs, company policies, tool guides, first-week checklists, and role-specific material so new hires can learn faster and ask questions anytime.
Can it answer questions from our SOPs and playbooks?
Yes. You can upload or connect SOPs, playbooks, process docs, PDFs, and other training material so the agent can answer questions based on your approved internal knowledge.
Can different teams use it for different training needs?
Yes. You can create training experiences for different teams such as sales, support, HR, operations, or customer success, each focused on the knowledge, workflows, and playbooks that matter to that role.
Can it run quizzes or knowledge checks?
Yes. The agent can be set up to ask questions, collect responses, and help employees review what they have learned. This is useful for onboarding, policy training, process refreshers, and internal certification flows.
What happens when the agent does not know an answer?
You can define how it should respond when something is missing or unclear. It can admit that it does not know, suggest the right next step, collect the employee’s question, or route it to the right manager or team owner.
Can it reduce repeated questions for managers?
Yes. The agent can handle common questions around processes, policies, tools, workflows, and training material, so managers and senior team members do not have to repeat the same explanations every day.
Can employees use it outside office hours?
Yes. The agent stays available 24/7, so employees across shifts, locations, and time zones can get training support whenever they need it.
How do we keep the training answers updated?
You can update the agent’s knowledge by adding new documents, replacing outdated material, editing custom text, or refreshing the sources used for training. This helps your team keep learning from the latest approved information.
