Tool · Shopify

Store answers, straight from Shopify.

Connect your Shopify store and your Double can look up products and orders, so shoppers get accurate answers any time.

Rolling out in phases.

Store answers, straight from Shopify.
  • Agent page and website
  • WhatsApp Business
  • Google Meet
  • Gmail (preview)
  • Slack
  • Instagram
  • Phone
Your channels Your tools
  • Google Calendar
  • Google Sheets
  • Salesforce
  • HubSpot
  • Zoho CRM
  • Claude
  • ChatGPT

How it works in a conversation.

One example conversation.
ToolsConnect an app, then set its permissions.
ShopifyLook up products and orders from your store.E-commerceRolling out
  • Look up products
  • Look up orders
  • Only what you allow

For every action you choose who can trigger it (nobody, only you, or you and visitors) and whether it asks first. Destructive actions stay locked.

Maya’s DoubleOnline
Shopper

Where’s my order #1042?

Looked up in Shopify · Order #1042
Your Double

It shipped yesterday and should arrive Thursday. Here’s the tracking link.

What your Double does with your store.

Order status

Your Double tells shoppers where their order is.

Product questions

Your Double answers about sizes, materials and colours.

In stock or not

Your Double checks availability before answering.

Comparing products

Your Double explains the difference between two items.

Support for your team

Your Double looks up an order when a teammate asks.

Store details for you

Your Double finds what you need away from the admin.

You stay in control.

Audience

Who can trigger it

Nobody, only you, or you and visitors.

Ask first

Ask first or run

Run on its own or wait for your OK.

Actions

Destructive actions locked

Deleting and overwriting stay off.

Accounts

Up to five accounts

Pick one as the default.

Get started in three steps.

  1. STEP 1

    Connect Shopify

    Connect it once in Tools.
  2. STEP 2

    Set who can trigger it

    Nobody, only you, or you and visitors.
  3. STEP 3

    Ask first or run

    Choose per action.
  4. STEP 4

    Let your Double use it

    It uses Shopify when it helps.

You might have some questions

Is Shopify available now?

Shopify is rolling out. The actions available to your Double may grow over time.

What can my Double do with Shopify?

Look up products and orders so it can answer shoppers and your team accurately.

Can I limit what it sees?

Yes. Like every tool, you choose what your Double may access.

Is my data used to train AI models?

No. Your data and conversations are never used to train AI models.

Answer every shopper, any hour.

Build your Double and connect Shopify as it rolls out to you.