Collect Deeper Customer Insights With Interactive Agents
Your Feedback Agent talks to customers in the moment and asks the right follow-up questions, so nothing gets lost before it reaches your team.
Collect Deeper Customer Insights With Interactive Agents
Your Feedback Agent talks to customers in the moment and asks the right follow-up questions, so nothing gets lost before it reaches your team.
Collect Deeper Customer Insights With Interactive Agents
Your Feedback Agent talks to customers in the moment and asks the right follow-up questions, so nothing gets lost before it reaches your team.
What the Feedback Agent Can Do
What the Feedback Agent Can Do
Collect Feedback in Text or Voice
Let respondents type or talk, whichever feels more natural for the moment.
Run Structured Interviews
Walk every respondent through the same set of questions using the Questionnaire skill, so nothing gets skipped.
Ask Smart Follow-Ups
Go beyond a single rating. Ask clarifying questions based on what the respondent just said, not a fixed script.
Capture Respondent Identity
Collect a name and email so feedback can be traced back to a real customer, or leave it anonymous when that fits better.
Summarize Conversations
Turn a long feedback conversation into a short summary your team can scan in seconds.
Log Responses Automatically
Send structured answers straight into a connected spreadsheet, so nothing has to be copied or retyped.
Flag Urgent Feedback
Use sentiment-based triggers to flag feedback that needs a faster response from your team.
Smart Feedback Routing
Send bug reports or feature requests down different paths, based on conditions you define.
Update CRM & Tools
Push feedback into your CRM or other connected tools as it comes in, keeping records current without manual data entry.
Collects Feedback 24/7
Take in feedback any time, day or night, even outside business hours, so nothing has to wait until Monday.
Book Follow-Up Calls
Offer a quick call when feedback needs a deeper conversation, using your connected calendar, without any manual back and forth.
Share Resources
Send a help article or release note when a respondent needs more context before continuing, right inside the conversation.
BENEFITS
Capture Feedback 24/7
Without the Manual Work
Turn every customer conversation into structured feedback your team can act on, without anyone having to ask the same questions twice.
Less Manual Work
Feedback gets collected and logged automatically, so your team spends less time on intake and more time acting on what customers actually said.
Less Manual Work
Feedback gets collected and logged automatically, so your team spends less time on intake and more time acting on what customers actually said.
Instant Feedback Response
Customers and users get heard the moment they have something to say, instead of filling out a form and waiting for a reply.
Instant Feedback Response
Customers and users get heard the moment they have something to say, instead of filling out a form and waiting for a reply.
Seamless Escalation and Trust
The agent captures every detail accurately and routes anything urgent or sensitive straight to your team, so nothing falls through the cracks.
Seamless Escalation and Trust
The agent captures every detail accurately and routes anything urgent or sensitive straight to your team, so nothing falls through the cracks.
Your Customers' Feedback Shouldn't Get Lost in an Inbox
Let customers and users share feedback the moment they have it, instead of waiting on a form or a reply.
Launching in phases. Limited access.
Your Customers' Feedback Shouldn't Get Lost in an Inbox
Let customers and users share feedback the moment they have it, instead of waiting on a form or a reply.
Launching in phases. Limited access.
Your Customers' Feedback Shouldn't Get Lost in an Inbox
Let customers and users share feedback the moment they have it, instead of waiting on a form or a reply.
Launching in phases. Limited access.
HOW IT WORKS
2 minutes is all it takes
STEP 1
Instant twin with LinkedIn import
Start with what you already have. Import your LinkedIn profile to instantly create a structured, credible base for your Digital Twin.
STEP 2
Clone your voice and personality
Record a quick sample to clone your voice and define your personality. Your Twin should sound, act, and respond—just like you.
STEP 3
Setup your twin's knowledge
Sync your websites, PDFs, and links. Your Twin is grounded strictly in your real-world data, ensuring every answer is accurate and on-brand.
STEP 4
Ready to talk at every touchpoint
Your Intelligent Identity is ready. Share your link, embed your Twin, and let it start talking, acting, and converting while you’re off the clock.
Email Signatures
Short URL for Socials
Meeting Backgrounds
Branded QR Codes
HOW IT WORKS
2 minutes is all it takes
STEP 1
Instant twin with LinkedIn import
Start with what you already have. Import your LinkedIn profile to instantly create a structured, credible base for your Digital Twin.
STEP 2
Clone your voice and personality
Record a quick sample to clone your voice and define your personality. Your Twin should sound, act, and respond—just like you.
STEP 3
Setup your twin's knowledge
Sync your websites, PDFs, and links. Your Twin is grounded strictly in your real-world data, ensuring every answer is accurate and on-brand.
STEP 4
Ready to talk at every touchpoint
Your Intelligent Identity is ready. Share your link, embed your Twin, and let it start talking, acting, and converting while you’re off the clock.
Email Signatures
Short URL for Socials
Meeting Backgrounds
Branded QR Codes
HOW IT WORKS
2 minutes is all it takes
STEP 1
Instant twin with LinkedIn import
Start with what you already have. Import your LinkedIn profile to instantly create a structured, credible base for your Digital Twin.
STEP 2
Clone your voice and personality
Record a quick sample to clone your voice and define your personality. Your Twin should sound, act, and respond—just like you.
STEP 3
Setup your twin's knowledge
Sync your websites, PDFs, and links. Your Twin is grounded strictly in your real-world data, ensuring every answer is accurate and on-brand.
STEP 4
Ready to talk at every touchpoint
Your Intelligent Identity is ready. Share your link, embed your Twin, and let it start talking, acting, and converting while you’re off the clock.
Email Signatures
Short URL for Socials
Meeting Backgrounds
Branded QR Codes
Common Questions About the Feedback Agent
Everything you need to know about how the Feedback Agent collects responses and gets them to the right person.
Does feedback get logged automatically?
Yes. Responses can be sent straight into a connected spreadsheet or CRM as they come in.
Can it escalate urgent or sensitive feedback?
Yes. The agent can flag and route urgent or sensitive feedback straight to your team instead of trying to handle it alone.
What's the difference between a Feedback Agent and a Support Agent?
A Feedback Agent focuses on collecting structured responses and follow-ups. A Support Agent focuses on answering questions and resolving issues directly.
Can it follow my own feedback questions or framework?
Yes. Upload your questions and instructions, and the agent follows them in every conversation.
Can it tell the difference between positive and negative feedback?
Yes. Sentiment-based triggers let the agent respond differently depending on tone, and flag anything that needs faster attention.
Can respondents stay anonymous?
Yes. You can collect a name and email, or let respondents skip that step entirely.
Can it follow up with respondents after a conversation?
Yes. It can send a follow-up email or trigger a workflow, depending on your setup.
Ready to Build Your Feedback Agent?
Turn every customer conversation into feedback your team can actually use.
Create your Double
Turn your expertise into an always-on digital twin.
Build AI doubles that talk, act, and convert.
AI digital twins for professionals, teams, and websites.
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© 2026 Cardtree Technologies Private Limited
SY no.111, opp A one steel, Manesamudram, Hindupur, Ananthapur- 515212, Andhra Pradesh India
Create your Double
Turn your expertise into an always-on digital twin.
Build AI doubles that talk, act, and convert.
AI digital twins for professionals, teams, and websites.
Agents
Solutions
MORE FROM DOUBLE
Agent Templates
© 2026 Cardtree Technologies Private Limited
SY no.111, opp A one steel, Manesamudram, Hindupur, Ananthapur- 515212, Andhra Pradesh India
Create your Double
Turn your expertise into an always-on digital twin.
Build AI doubles that talk, act, and convert.
AI digital twins for professionals, teams, and websites.
Agents
Solutions
MORE FROM DOUBLE
Agent Templates
© 2026 Cardtree Technologies Private Limited
SY no.111, opp A one steel, Manesamudram, Hindupur, Ananthapur- 515212, Andhra Pradesh India